49 Highlights 41 Differences 5 Reactions 0 Likes

Tello vs Visible: 49 Highlights & 41 Differences — So, Which Internet Service Provider Actually Works Better

Find out which provider offers superior video streaming quality with detailed performance comparisons. We took Tello and Visible for a test run. Now you can compare their infrastructure age, encryption standard, firewall support & ddos protection and decide which online service suits you better.

55 Points
Tello
Tello
Tello
Tello
57 Points
Visible
Visible
Visible
Visible
vs

Highlights 158

No extras. Just what matters.
55 Points
vs
57 Points

Why is Tello better than Visible ?

Scroll down for more facts

Tello vs Visible: A Side-by-Side Look at Two Fixed Wireless Internet Providers

When choosing a fixed wireless internet provider, Tello and Visible offer some compelling options with overlapping strengths and notable differences. Both cater to indoor and outdoor environments, support single users, and provide nationwide coverage with reliable fixed wireless networks relying on fiber optic backbones. 

Their download speeds range from 25 to 100 Mbps, ensuring solid performance for streaming, gaming, work-from-home, and browsing needs. However, they diverge in areas like property type support, service tier flexibility, throttling policies, and pricing, making it important to understand which features align best with your requirements.

Why Tello Stands Out As A Versatile Internet Solution

Tello impresses with its broad support for a variety of property types, including home, apartment, office, and even retail spaces, providing greater flexibility for diverse household and business setups. Its inclusion of port availability facilitates enhanced network customization not offered by Visible.

In terms of multimedia usage, Tello earns accolades for excellent HD streaming and good 4K streaming capability, surpassing Visible's performance ratings in these areas. Additionally, Tello's cloud backup performance is notably higher, which benefits users who leverage cloud services extensively.

Tello's throttling policy exhibits more leniency, with a threshold set at 35 GB before throttling kicks in, and throttling speeds are reduced drastically to 0.1 Mbps. This contrasts with Visible's immediate throttling but at a higher throttling speed, favoring users who value consistent speed for as long as possible during high data usage.

Moreover, Tello provides support for multi-account management, a tool potentially invaluable for households managing several lines or devices. With a more straightforward overdue policy limited to service suspension and starting at a much lower price point, with plans beginning at a wallet-friendly $10 at Tello.com, Tello looks like an excellent choice for budget-conscious, performance-focused users.

Visible's Reliability and Flexibility: Where It Excels

While Visible may not match Tello's versatility in property support, it compensates with slightly stronger congestion handling, rated at 80 compared to Tello's 75. This could translate into more reliable service during peak usage hours, an advantage for urban users or those in densely populated areas.

Visible's network also boasts a lower weather impact rating, which could mean fewer disruptions caused by adverse weather conditions, improving service continuity for users in challenging climates.

In addition, Visible's contract policies showcase consumer-friendly features such as a pause service option and a 15-day trial period, offering flexibility to users who are uncertain about committing immediately. This flexibility is complemented by free relocation policies and standard installation procedures involving no drills and no technician entry requirements, similar to Tello.

Even though Visible lacks multi-account management, it maintains solid support levels and good customer satisfaction with quick troubleshooting and resolution times matching Tello's.

Quick Take

Tello shines with superior streaming quality, accommodating more property types, and more user-friendly throttling rules, all while delivering affordability. Visible counters with better congestion resilience, weather toughness, and flexible contract options like service pause and trial periods, fitting users who prioritize network reliability and contract freedom.

Bottom Line

For consumers seeking a reasonably priced fixed wireless internet service with excellent streaming capabilities, broader property support, and amenable throttling policies, Tello emerges as the clear favorite. Meanwhile, if your emphasis is on reliable performance during high traffic times, minimizing weather-related interruptions, or having service trial and pause flexibility, Visible might be the better pick. Ultimately, Tello offers a stronger all-around package for the majority of users, but Visible has unique strengths that cater to specific priorities.

Verdict

  • Winner: Tello - Offers wider property compatibility, better HD & 4K streaming, more tolerant throttling, multi-account management, and more budget-friendly plans.
  • Runner-Up: Visible - Stands out with robust congestion performance, lower weather impact, and flexible contract options, including pause service and trial period.

Comparisons 28

Two enter. One leaves your cart.

Price comparisons

(✱) Prices may be changed at any time without further notice.

Related comparisons 28

Because one duel is never enough.

Comparisons & Facts 158

Side by side. The numbers. The features. No drama.

We did the digging so you don’t have to. Compare Tello vs Visible on price, convenience, support, and infrastructure age, encryption standard, firewall support & ddos protection in this head-to-head breakdown.

General Information 12

Supported Property Types

What property types are supported?

48 Tello 1 Votes Home, Apartment, Office, Retail

28 Visible 0 Votes Home, Apartment

Tello
vs
Visible
Supported Property Types

Supported Property Types differ slightly: Tello supports Home, Apartment, Office, and Retail, whereas Visible supports only Home and Apartment. Tello is more suitable for diverse commercial and residential properties.

Indicates which property types the ISP supports.

Tello supports more property types which is great if you need flexibility in your living or work space

See more

Use Case Type

What is the use case type?

77 Tello 0 Votes Streaming, Gaming, Work-from-home, Browsing

77 Visible 0 Votes Streaming, Gaming, Work-from-home, Browsing

Tello
vs
Visible
Use Case Type

Both Tello and Visible cater to multiple Use Case Types including Streaming, Gaming, Work-from-home, and Browsing. This similarity means customers can choose either service for versatile internet activities.

Describes the ideal intended usage scenarios.

Service Tier Name

What is the service tier name?

61 Tello 0 Votes Custom Plans

78 Visible 0 Votes Visible Base

Tello
vs
Visible
Service Tier Name

The Service Tier Name for Tello is Custom Plans, providing flexibility, while Visible offers the Visible Base plan. Tello’s customizable plans may benefit users looking for tailored options.

Identifies the marketing or tier label of the ISP plan.

Max Supported Users

How many users are supported?

8 Tello 0 Votes 1

3 Visible 0 Votes Single user

Tello
vs
Visible
Max Supported Users

The Max Supported Users for Tello is 1, while Visible lists it as Single user. Both services essentially support a single user, making neither significantly different for user capacity.

Shows how many simultaneous users the plan can reasonably support.

Service Type

What is the service type?

28 Tello 0 Votes Residential

28 Visible 0 Votes Residential

Tello
Tello

Service Type is Residential, oriented toward home internet usage rather than business or enterprise needs.

Visible
Visible

The service targets residential users, making it suitable for home internet needs.

Defines the general classification of the ISP plan.

Service Category

What is the service category?

98 Tello 0 Votes Mobile Broadband

98 Visible 0 Votes Mobile Broadband

Tello
Tello

Service Category is Mobile Broadband, providing internet service over mobile networks.

Visible
Visible

The service category is mobile broadband, emphasizing internet access through cellular networks designed for mobility.

Shows the broader service classification.

Ideal Environment

What is the ideal environment for the service?

33 Tello 0 Votes Indoor, Outdoor

33 Visible 0 Votes Indoor, Outdoor

Tello
vs
Visible
Ideal Environment

Tello and Visible both support Indoor and Outdoor environments as their Ideal Environment. Customers can trust either service to work well in various locations without environmental limitations.

The recommended environment for optimal service performance.

User Profile Recommendation

What is the recommended profile for the user?

58 Tello 0 Votes Based on Budget

58 Visible 0 Votes Based on Budget

Tello
Tello

User Profile Recommendation is Based on Budget, tailoring plans according to customers' financial preferences.

The personalized recommendation for selecting the best service provider based on user-specific factors.

Network Architecture Overview

What is the network architecture overview?

48 Tello 0 Votes Distributed

28 Visible 0 Votes Centralized

Tello
Tello

Network Architecture Overview is Distributed, which typically enhances resilience and reduces single points of failure.

An overview of the network architecture, indicating its structure and layout.

Connection Type

What is the connection type?

58 Tello 0 Votes Fixed Wireless

48 Visible 0 Votes Mix

Tello
Tello

Connection Type is Fixed Wireless, a method that provides broadband by transmitting wireless signals to a fixed location rather than wired cables.

Indicates the medium used to deliver the internet connection.

Target Customer Segment

What is the target customer segment?

28 Tello 0 Votes Individuals, Families

28 Visible 0 Votes Individuals, Families

Tello
Tello

The service targets Individuals and Families, tailoring plans and features to residential users with typical household needs.

Defines who the plan is targeted toward.

Max Supported Devices

How many devices are supported?

3 Tello 0 Votes 1

3 Visible 0 Votes 1 device

Indicates how many devices can be connected without performance drops.

Service Availability 9

Building Type Support

What building types are supported?

51 Tello 0 Votes Single-family home, Apartment, Condo, Office

48 Visible 0 Votes Apartment, Condo, Single-family home

Tello
vs
Visible
Building Type Support

Building Type Support varies slightly: Tello supports Single-family home, Apartment, Condo, and Office, while Visible supports Apartment, Condo, and Single-family home. Tello covers an additional office building type for more business users.

Lists property structures that can be serviced.

Infrastructure Requirement

What is the infrastructure requirement?

0 Tello 0 Votes None

0 Visible 0 Votes None

Tello
vs
Visible
Infrastructure Requirement

Neither Tello nor Visible requires any Infrastructure for service availability. Both services are convenient with no special installation prerequisites.

The necessary infrastructure required for the service to be available.

Port Availability

Is there port availability?

Yes 0 Votes Tello

No 0 Votes Visible

Tello
vs
Visible
Port Availability

Tello offers Port Availability (Yes), but Visible does not (No). Users needing port access would find Tello better suited to their networking needs.

Indicates whether a physical port or connection line already exists at the address.

Coverage Region

What is the coverage region?

51 Tello 0 Votes National, Urban, Rural

68 Visible 0 Votes National

Tello
Tello

Coverage Region spans National, Urban, and Rural areas, giving broad access across different community types.

The geographical area where the service is available.

Availability Type

What is the availability type?

98 Tello 0 Votes Nationwide

98 Visible 0 Votes Nationwide

Tello
vs
Visible
Availability Type

Both Tello and Visible provide Nationwide Availability, making either an excellent choice for broad geographic coverage.

Specifies the scale of availability.

Service Qualification Requirement

What is the service qualification requirement?

38 Tello 0 Votes Available

38 Visible 0 Votes Available

Tello
vs
Visible
Service Qualification Requirement

Service Qualification Requirement is Available for both Tello and Visible. This ensures potential customers can easily check their eligibility for service.

The conditions or criteria that need to be met to qualify for the service.

Distance Limitation

What is the distance limitation?

Who knows? 0 Votes Tello (Help us out by suggesting one!)

0 ft 0 Votes
Visible

Maximum supported distance from the network node or tower.

Address Verification Method

What is the address verification method?

68 Tello 0 Votes Database lookup

68 Visible 0 Votes Database lookup

Method used to confirm serviceability.

Service Activation Eligibility

Is the service activation eligible?

48 Tello 0 Votes Available

48 Visible 0 Votes Available

Whether the service is eligible for activation in a particular area or under certain conditions.

Network Technology 12

Primary Technology

What is the primary technology?

48 Tello 0 Votes Fixed Wireless

48 Visible 0 Votes Fixed Wireless

Tello
vs
Visible
Primary Technology

The Primary Technology for both Tello and Visible is Fixed Wireless, ideal for delivering internet where wired options are limited or unavailable.

The main technology used to deliver the service.

Backbone Technology

What is the backbone technology used?

98 Tello 0 Votes Fiber Optic

98 Visible 0 Votes Fiber Optic

Tello
vs
Visible
Backbone Technology

Both services use Fiber Optic technology for their Backbone Technology, providing a high-speed and reliable network foundation.

The core infrastructure technology that carries data across the network.

Last-Mile Technology

What is the last-mile technology?

78 Tello 0 Votes Wireless

78 Visible 0 Votes Wireless

Tello
vs
Visible
Last-Mile Technology

Both Tello and Visible use Wireless as their Last-Mile Technology, supporting modern wireless connectivity in their network architecture.

Technology used between network node and the customer's premises.

Supported Network Protocols

What network protocols are supported?

63 Tello 0 Votes DHCP, CGNAT

63 Visible 0 Votes DHCP, CGNAT

Tello
vs
Visible
Supported Network Protocols

Supported Network Protocols for both Tello and Visible are DHCP and CGNAT, ensuring standard IP address assignment and network translation capabilities.

Network protocols supported by the ISP.

Network Topology

What is the network topology?

58 Tello 0 Votes Point-to-Point

58 Visible 0 Votes Point-to-Point

Visible
Visible

The network topology uses point-to-point connections, which improve efficiency and reduce interference.

Describes the structural layout of the network.

Secondary Technology

What is the secondary technology?

0 Tello 0 Votes None

0 Visible 0 Votes None

Tello
vs
Visible
Secondary Technology

Neither Tello nor Visible employs Secondary Technology, indicating both rely solely on their primary networking systems without additional tech layers.

Any supplementary technology supporting service delivery.

IPv4 Support

Is IPv4 supported?

Yes 0 Votes Tello

Yes 0 Votes Visible

Indicates the ISP supports IPv4 addressing.

IPv6 Support

Is IPv6 supported?

Yes 0 Votes Tello

Yes 0 Votes Visible

Indicates the ISP supports IPv6 addressing.

Dual-Stack Support

Is dual-stack supported?

Yes 0 Votes Tello

Yes 0 Votes Visible

Shows if IPv4 and IPv6 run simultaneously.

Channel Bonding Support

Is channel bonding supported?

No 0 Votes Tello

No 0 Votes Visible

Whether multiple channels can be combined to increase throughput.

Modulation Standard

What is the modulation standard?

88 Tello 0 Votes OFDM

88 Visible 0 Votes OFDM

Indicates the encoding method for transmitting data.

Fiber Node Distance

What is the fiber node distance?

Who knows? 0 Votes Tello (Help us out by suggesting one!)

0 ft 0 Votes
Visible

Distance from customer to fiber node, affecting performance.

Speed & Performance 15

HD Streaming Performance Rating

What is the HD streaming performance rating?

98 Tello 1 Votes Excellent

58 Visible 0 Votes Good

Tello
vs
Visible
HD Streaming Performance Rating

HD Streaming Performance Rating is Excellent for Tello and Good for Visible. Tello arguably provides a superior experience for HD content streaming.

Performance level when streaming HD content.

I prefer Tello for HD streaming since its performance rating is excellent compared to Visible's good rating

See more

Download Speed

What is the download speed?

23 Tello 0 Votes 25-100 Mbps

23 Visible 0 Votes 25-100 Mbps

Tello
vs
Visible
Download Speed

Both Tello and Visible offer Download Speeds ranging from 25 to 100 Mbps, providing comparable bandwidth for most household and work needs.

Maximum downstream bandwidth offered.

4K Streaming Performance Rating

What is the 4K streaming performance rating?

68 Tello 0 Votes Good

38 Visible 0 Votes Fair

Tello
vs
Visible
4K Streaming Performance Rating

For 4K Streaming Performance, Tello rates Good, whereas Visible is Fair, suggesting Tello is more capable for ultra-high-definition video streaming.

Rates performance for 4K video streaming.

Cloud Backup Performance

What is the cloud backup performance?

48 Tello 0 Votes Good

0 Visible 0 Votes Fair

Tello
vs
Visible
Cloud Backup Performance

Cloud Backup Performance is Good for Tello compared to Fair for Visible, making Tello better suited for regular cloud data backup tasks.

Evaluates performance for cloud data transfers.

Upload Speed

What is the upload speed?

38 Tello 0 Votes 25-100 Mbps

38 Visible 0 Votes 25-100 Mbps

Tello
Tello

Upload Speed ranges between 25-100 Mbps, suitable for video calls, uploads, and interactive applications.

Visible
Visible

Upload speeds vary from 25 to 100 Mbps, sufficient for most residential activities like video calls and uploading content.

Maximum upstream bandwidth offered.

Typical Evening Speed

What is the typical evening speed?

20 Mbps 0 Votes
Tello
40 Mbps 0 Votes
Visible

Tello
Tello

Typical Evening Speed is around 20 Mbps, enough for standard streaming and browsing during high traffic periods.

Visible
Visible

Typical evening speed is about 40 Mbps, reflecting performance during peak usage hours.

Expected average speed during peak usage hours.

Latency

What is the latency?

30 ms 0 Votes
Tello
50 ms 0 Votes
Visible

Tello
Tello

Latency is approximately 30 ms, which affects the responsiveness of the connection and is suitable for most online activities.

Visible
Visible

The network latency is approximately 50 ms, which represents the delay before data transfer begins following an instruction.

Measures responsiveness of the network.

Jitter

What is the jitter?

10 ms 0 Votes
Tello
10 ms 0 Votes
Visible

Tello
Tello

Jitter is around 10 ms, representing the variability in packet transit delay and affecting real-time applications.

Visible
Visible

Jitter is approximately 10 ms, describing minor variability in packet arrival times, which is acceptable for most applications.

Variation in latency, relevant for voice and gaming.

VPN Performance

What is the VPN performance?

65 Tello 0 Votes Good

65 Visible 0 Votes Good

Tello
vs
Visible
VPN Performance

VPN Performance is Good for both Tello and Visible, supporting secure and satisfactory virtual private network use on either service.

Indicates how well the network handles VPN connections.

Max Burst Speed

What is the max burst speed?

100 Mbps 0 Votes
Tello
200 Mbps 0 Votes
Visible

Visible
Visible

Max burst speed can reach up to 200 Mbps, useful for brief periods requiring high throughput.

Temporary boosted speeds available during short bursts.

Real-World Throughput

What is the real-world throughput?

30 Mbps 0 Votes
Tello
30 Mbps 0 Votes
Visible

Visible
Visible

Real-world throughput is approximately 30 Mbps, reflecting actual achievable internet speeds under typical conditions.

Average measured throughput during everyday usage.

Peak Hour Performance

What is the peak hour performance?

58 Tello 0 Votes Good

58 Visible 0 Votes Good

Tello
Tello

Peak Hour Performance is Good, meaning the network handles high traffic periods with stable speed and reliability.

Indicates service consistency during peak usage.

Data & Usage 12

Monthly Data Allowance

What is the monthly data allowance?

Who knows? 0 Votes Tello (Help us out by suggesting one!)

9,999 GB 0 Votes
Visible

Tello
vs
Visible
Monthly Data Allowance

Monthly Data Allowance is unavailable (n/a) for Tello but set at 9999 GB for Visible. Visible’s quantified data cap is effectively unlimited, slightly clearer for data plan transparency.

The amount of monthly data included in the plan.

Throttling Speed

What is the throttling speed?

0.1 Mbps 0 Votes
Tello
5 Mbps 0 Votes
Visible

Tello
vs
Visible
Throttling Speed

Throttling Speed is 0.1 Mbps for Tello and 5 Mbps for Visible. Visible allows faster throttled speeds, benefiting users who continue internet use past threshold limits.

Connection speed after throttling is triggered.

Throttling Threshold

What is the throttling threshold?

35 GB 1 Votes
Tello
0 GB 0 Votes
Visible

Tello
vs
Visible
Throttling Threshold

Throttling Threshold is 35 GB for Tello versus 0 GB for Visible, meaning Tello begins throttling only after 35 GB while Visible may throttle immediately or does not throttle in the same way.

Data usage level at which speed reductions are applied.

Tello's throttling threshold at 35GB is way more lenient than Visible's zero which makes it better for heavy usage

See more

Unlimited Data Availability

Is unlimited data available?

Yes 0 Votes Tello

Yes 0 Votes Visible

Tello
vs
Visible
Unlimited Data Availability

Unlimited Data Availability is Yes for both Tello and Visible, which means users can enjoy endless internet usage without worrying about extra data costs.

Indicates whether the plan supports unlimited data usage.

Prioritization Policy

What is the prioritization policy?

48 Tello 0 Votes Standard Priority

48 Visible 0 Votes Standard Priority

Tello
Tello

Prioritization Policy is Standard Priority, balancing network resources equally among users without special treatment.

Defines how the user’s traffic is prioritized during congestion.

Usage Transparency Tools

What usage transparency tools are provided?

83 Tello 0 Votes App Dashboard, Web Portal

88 Visible 0 Votes App Dashboard

Tello
Tello

Usage Transparency Tools include an App Dashboard and Web Portal, making it easy for users to monitor data consumption.

Tools available to monitor real-time data usage.

Network Management Policy

What is the network management policy?

38 Tello 0 Votes Throttling

38 Visible 0 Votes Throttling

Tello
Tello

Network Management Policy involves Throttling, which may reduce speeds for heavy users to maintain overall network quality.

The approach or strategy used to manage network traffic and ensure optimal performance.

Peak and Off-Peak Quota

What is the peak and off-peak quota?

0 Tello 0 Votes None

0 Visible 0 Votes None

Tello
vs
Visible
Peak and Off-Peak Quota

Neither Tello nor Visible employs Peak and Off-Peak Quota, simplifying usage policies with no differential bandwidth restrictions across times.

The difference in data usage allocation during peak and off-peak hours.

Data Rollover Availability

Is data rollover available?

No 0 Votes Tello

No 0 Votes Visible

Indicates whether unused data rolls over to the next month.

Fair Use Policy Severity

What is the fair use policy severity?

48 Tello 0 Votes Moderate

48 Visible 0 Votes Moderate

Indicates how aggressive the FUP restrictions are.

Data-Usage Notification

Are data-usage notifications available?

Yes 0 Votes Tello

Yes 0 Votes Visible

Indicates whether alerts are sent when usage approaches limits.

Heavy-Use Suitability

What is the heavy-use suitability?

68 Tello 0 Votes Moderate Users

68 Visible 0 Votes Moderate Users

Indicates which user type the plan is suitable for.

Hardware & Equipment 15

WiFi Standard

What WiFi standard is supported?

58 Tello 0 Votes WiFi 6

58 Visible 0 Votes WiFi 6

Tello
vs
Visible
WiFi Standard

WiFi Standard is WiFi 6 for both Tello and Visible, offering modern, high-efficiency wireless connectivity to users.

The supported WiFi generation of the included hardware.

UPS/Backup Power Support

Does the hardware support backup power?

No 0 Votes Tello

No 0 Votes Visible

Tello
vs
Visible
UPS/Backup Power Support

Neither Tello nor Visible supports UPS/Backup Power, which means service continuity during power outages isn't supported by these providers.

Whether the hardware supports battery backup or UPS integration.

Modem Type

What is the modem type?

98 Tello 0 Votes 5G Modem

98 Visible 0 Votes 5G Modem

Tello
Tello

The modem type is a 5G Modem, which supports the latest cellular network technology for higher data speeds and lower latency.

Visible
Visible

Modem type includes 5G modem technology, enabling high-speed wireless internet access through 5G cellular networks.

The technology type of the modem provided or required for the service.

Hardware Warranty

What is the hardware warranty period?

12 months 0 Votes
Tello
12 months 0 Votes
Visible

Tello
vs
Visible
Hardware Warranty

Hardware Warranty lasts 12 months for both Tello and Visible, giving customers a standard one-year coverage on hardware issues.

Duration of the warranty on provided hardware.

WiFi Band Support

What WiFi bands are supported?

36 Tello 0 Votes 2.4 GHz, 5 GHz

36 Visible 0 Votes 2.4 GHz, 5 GHz

Tello
Tello

WiFi Band Support includes 2.4 GHz and 5 GHz, providing options for longer range and higher speeds respectively.

Visible
Visible

WiFi band support includes both 2.4 GHz and 5 GHz frequencies, balancing range and speed for diverse device needs.

Lists supported wireless frequency bands.

Number of Mesh Nodes

How many mesh nodes are included?

0 Tello 0 Votes 0

0 Visible 0 Votes N/A

Tello
vs
Visible
Number of Mesh Nodes

Tello provides 0 Mesh Nodes while Visible does not specify a value (N/A), indicating Tello explicitly states no mesh support and Visible does not provide information.

Number of mesh nodes bundled with the plan.

Self-Install Hardware Kit

Is a self-install hardware kit included?

No 0 Votes Tello

Yes 0 Votes Visible

Indicates whether a do-it-yourself installation kit is included.

Equipment Rental Fee

What is the equipment rental fee?

38 Tello 0 Votes None

68 Visible 0 Votes $0

Monthly cost to rent the ISP's hardware.

Equipment Purchase Option

Is there an equipment purchase option?

Yes 0 Votes Tello

No 0 Votes Visible

Indicates whether the customer can buy the equipment outright.

Router Type

What is the router type?

0 Tello 0 Votes Not Applicable

0 Visible 0 Votes Not Applicable

Specifies the type of router included or supported.

Gateway Device Type

What is the gateway device type?

0 Tello 0 Votes Not Applicable

58 Visible 0 Votes Separate Modem & Router

Identifies the type of gateway hardware setup.

Ethernet Port Count

How many Ethernet ports are available?

0 Tello 0 Votes 0

0 Visible 0 Votes 0

Number of wired Ethernet ports available.

Installation & Setup 12

Installation Type

What is the installation type?

78 Tello 0 Votes Self-Install

78 Visible 0 Votes Self-Install

Tello
Tello

Installation Type is Self-Install, allowing customers to set up their service independently, often saving time and expense.

Visible
Visible

Installation type is self-install, offering users the flexibility and convenience of setting up the service themselves.

Defines how the service is installed.

Installation Appointment Wait Time

What is the installation appointment wait time?

0 days 0 Votes
Tello
0 days 0 Votes
Visible

Time customers must wait for a technician appointment.

Technician Entry Requirement

Does installation require technician entry?

No 0 Votes Tello

No 0 Votes Visible

Indicates whether a technician must enter the customer’s home.

Wall Drilling Requirement

Is wall drilling required?

No 0 Votes Tello

No 0 Votes Visible

Whether drilling or modifications are needed during installation.

Equipment Activation Method

What is the equipment activation method?

68 Tello 0 Votes App Activation

68 Visible 0 Votes App Activation

How the provided equipment is activated.

Installation Fee

What is the installation fee?

78 Tello 0 Votes None

78 Visible 0 Votes $0

Cost charged for the installation service.

Installation Duration

What is the installation duration?

10 minutes 0 Votes
Tello
10 minutes 0 Votes
Visible

Tello
Tello

Installation Duration averages 10 minutes, enabling quick setup for customers.

Visible
Visible

Installation duration averages 10 minutes, indicating a quick setup process.

Total time required to complete installation.

Professional Installation Availability

Is professional installation available?

No 0 Votes Tello

No 0 Votes Visible

Indicates whether ISP provides technician installation.

Self-Installation Difficulty

What is the self-installation difficulty?

98 Tello 0 Votes Easy

98 Visible 0 Votes Easy

Describes difficulty level of DIY installation.

ONT Placement Requirement

Is there an ONT placement requirement?

No 0 Votes Tello

No 0 Votes Visible

Whether specific placement of the Optical Network Terminal (ONT) is required for optimal service.

Wiring Requirement

What is the wiring requirement?

0 Tello 0 Votes None

0 Visible 0 Votes None

Type of wiring needed for installation.

Setup Guide Quality

What is the setup guide quality?

73 Tello 0 Votes Good

73 Visible 0 Votes Good

Quality of instructions provided for installation.

Reliability & QoS 12

Congestion Performance

How well does the network perform during congestion?

75 % 0 Votes
Tello
80 % 1 Votes
Visible

Tello
Tello

Congestion Performance is 75%, a measure of network efficiency during busy times.

The level of performance during high traffic periods.

Visible has better congestion performance so it might be more reliable during peak hours than Tello

See more

QoS Guarantee Level

What is the QoS guarantee level?

58 Tello 0 Votes Medium

28 Visible 0 Votes Low

Visible
Visible

QoS guarantee level is Low, which might affect the prioritization of sensitive traffic but maintains basic quality measures.

The level of quality of service guaranteed by the provider.

Infrastructure Age

How old is the network infrastructure?

5 years 0 Votes
Tello
5 years 0 Votes
Visible

The age of the network infrastructure.

Traffic Management Method

What is the traffic management method?

38 Tello 0 Votes Throttling

38 Visible 0 Votes Throttling

How the provider manages network traffic to ensure quality.

Weather Impact Rating

How much does weather affect the service?

73 Tello 0 Votes Moderate

98 Visible 0 Votes Low

The impact of weather conditions on the reliability and performance of the service.

Outage Duration

How long do outages last?

2 hours 0 Votes
Tello
1 hours 0 Votes
Visible

Tello
Tello

Outage Duration averages 2 hours, indicating typical length of network disruptions when they occur.

Visible
Visible

In case of outages, the typical duration is approximately 1 hour, implying quick recovery times.

The average duration of service outages.

Peak Usage Reliability

How reliable is the service during peak usage?

85 % 0 Votes
Tello
90 % 0 Votes
Visible

Tello
Tello

Peak Usage Reliability is set at 85%, which reflects the proportion of time the network maintains optimal performance during peak hours.

The reliability of the network during peak usage times.

Uptime Percentage

What is the uptime percentage?

99 % 0 Votes
Tello
99 % 0 Votes
Visible

The percentage of time the network is operational.

Network Redundancy Level

What is the network redundancy level?

73 Tello 0 Votes High

73 Visible 0 Votes High

The level of redundancy in the network to ensure service continuity during failures.

Outage Frequency

How often do outages occur?

98 Tello 0 Votes Rare

98 Visible 0 Votes Rare

The frequency at which service outages occur.

SLA Availability

Is there an SLA available?

No 0 Votes Tello

No 0 Votes Visible

Whether the service level agreement is available.

SLA Compensation

Is there compensation for service interruptions?

No 0 Votes Tello

No 0 Votes Visible

Whether the provider compensates for service disruptions.

Security & Privacy 12

Firewall Support

Is there firewall support?

Yes 0 Votes Tello

Yes 0 Votes Visible

Visible
Visible

Device-level protection is supported, enhancing security by protecting individual devices connected to the network.

Whether the provider offers firewall protection for the network.

Encryption Standard

What encryption standard is used?

98 Tello 0 Votes AES-256

98 Visible 0 Votes AES-256

The level of encryption used to protect data on the network.

DDoS Protection

Is DDoS protection provided?

Yes 0 Votes Tello

Yes 0 Votes Visible

Whether the provider offers protection against Distributed Denial of Service (DDoS) attacks.

Traffic Logging Policy

What is the traffic logging policy?

38 Tello 0 Votes Minimal Logs

38 Visible 0 Votes Minimal Logs

The provider's policy on logging user traffic and data.

Device-Level Protection

Is device-level protection available?

No 0 Votes Tello

No 0 Votes Visible

Whether the provider offers security features for individual devices on the network.

Account Security Features

What security features are in place for accounts?

73 Tello 0 Votes Two-Factor Authentication, Password Protection

73 Visible 0 Votes Two-Factor Authentication, Password Protection

Tello
Tello

Account Security Features include Two-Factor Authentication and Password Protection, enhancing user account safety.

Visible
Visible

Account security features include two-factor authentication and password protection, enhancing user account safety.

The security features in place to protect user accounts.

Anti-Malware Protection

Is anti-malware protection provided?

No 0 Votes Tello

No 0 Votes Visible

Whether the provider offers anti-malware protection to secure the network.

Parental Control Availability

Is parental control available?

No 0 Votes Tello

No 0 Votes Visible

Whether the provider offers parental controls to monitor and restrict online content.

DNS Filtering

Is DNS filtering enabled?

No 0 Votes Tello

No 0 Votes Visible

Whether the provider offers DNS filtering to block malicious or harmful websites.

VPN Compatibility

Is VPN compatibility supported?

Yes 0 Votes Tello

Yes 0 Votes Visible

Whether the provider supports VPN usage to encrypt user traffic.

WiFi Guest Network Support

Is there WiFi guest network support?

No 0 Votes Tello

No 0 Votes Visible

Whether the provider offers support for setting up a guest WiFi network.

Privacy Policy Rating

How would you rate the privacy policy?

58 Tello 0 Votes Good

58 Visible 0 Votes Good

A rating based on how well the provider respects and protects user privacy.

Customer Support 12

Average Resolution Time

What is the average resolution time?

24 hours 0 Votes
Tello
24 hours 0 Votes
Visible

Tello
Tello

Average Resolution Time is 24 hours, reflecting efficient issue handling and customer support.

The average time taken to resolve customer issues.

Technician Response Time

How quickly do technicians respond?

0 hours 0 Votes
Tello
0 hours 0 Votes
Visible

The time taken for a technician to respond to a support request.

Remote Troubleshooting Capability

Is remote troubleshooting available?

Yes 0 Votes Tello

Yes 0 Votes Visible

Whether the provider offers remote troubleshooting for technical issues.

Warranty Claim Process

What is the warranty claim process?

48 Tello 0 Votes Moderate

48 Visible 0 Votes Moderate

The ease of the warranty claim process for customers.

Customer Satisfaction Rating

How would you rate your overall satisfaction?

68 Tello 0 Votes Good

68 Visible 0 Votes Good

A rating based on overall customer feedback regarding service quality.

Support Availability Hours

What are the support availability hours?

48 Tello 0 Votes Business Hours

98 Visible 0 Votes 24/7

Tello
Tello

Support Availability Hours cover Business Hours, providing assistance during standard working times for most users.

The hours during which customer support is available.

Support Channels

What support channels are available?

43 Tello 0 Votes Phone, Email

58 Visible 0 Votes Live Chat, Email

Tello
Tello

Support Channels are via Phone and Email, providing direct and accessible customer service options.

The available channels for contacting customer support.

Knowledge Base Quality

How would you rate the knowledge base?

73 Tello 0 Votes Good

73 Visible 0 Votes Good

Visible
Visible

Knowledge base quality is rated as Good, offering helpful documentation for customer self-service.

The quality of the self-help resources provided in the knowledge base.

Multilingual Support Availability

Is multilingual support available?

No 0 Votes Tello

No 0 Votes Visible

Whether the provider offers multilingual support for non-native speakers.

Support Quality Rating

How would you rate the support quality?

73 Tello 0 Votes Good

73 Visible 0 Votes Good

A rating based on the overall quality of customer support provided.

Mobile App Support

Is mobile app support available?

Yes 0 Votes Tello

Yes 0 Votes Visible

Whether the provider offers a mobile app for managing the service.

Chatbot Support

Is chatbot support available?

No 0 Votes Tello

Yes 0 Votes Visible

Whether the provider uses a chatbot to assist customers.

Contract & Policies 12

Relocation Policy

What is the relocation policy?

48 Tello 0 Votes Free

48 Visible 0 Votes Free

Visible
Visible

Relocation policy is free, which means customers can move their service to a new location without additional fees.

The policy for moving the service to a new location.

Service Trial Period

What is the service trial period?

0 days 0 Votes
Tello
15 days 1 Votes
Visible

The length of time during which the service can be trialed.

Visible gives you a 15-day trial period which is cool to test service before committing, unlike Tello

See more

Overdue Policy

What is the overdue policy?

68 Tello 0 Votes Service Suspension

68 Visible 0 Votes Service Suspension, Late Fee, Account Termination

The policy regarding overdue payments and late fees.

Auto-Renewal Policy

Is there an auto-renewal policy?

Yes 0 Votes Tello

Yes 0 Votes Visible

Whether the contract automatically renews after the initial term.

Pause Service Option

Can the service be paused?

No 0 Votes Tello

Yes 0 Votes Visible

Whether the provider allows customers to pause their service temporarily.

Contract Type

What type of contract is offered?

98 Tello 0 Votes No Contract

98 Visible 0 Votes No Contract

Tello
Tello

Contract Type is No Contract, giving customers flexibility without long-term commitments.

Visible
Visible

The contract type is no contract, allowing customers freedom from long-term commitments.

The type of contract offered for the service.

Contract Duration

What is the contract duration?

0 months 0 Votes
Tello
0 months 0 Votes
Visible

The duration for which the contract is valid.

Rate Lock Duration

What is the rate lock duration?

1 months 0 Votes
Tello
0 months 0 Votes
Visible

The period during which the monthly rate is locked in.

Speed Guarantee Policy

Is there a speed guarantee?

No 0 Votes Tello

No 0 Votes Visible

Whether the provider guarantees a specific internet speed.

Early Termination Fee

What is the early termination fee?

18 Tello 0 Votes 0

18 Visible 0 Votes $0

The fee charged if the contract is terminated before the agreed-upon date.

Cancellation Policy

What is the cancellation policy?

0 Tello 0 Votes None

0 Visible 0 Votes None

The policy governing the cancellation of the service.

Acceptable Use Restrictions

What are the acceptable use restrictions?

48 Tello 0 Votes Fair Use

48 Visible 0 Votes Fair Use

The rules or restrictions placed on how the service can be used.

Additional Features & Add-Ons 12

Static IP

Is a static IP available?

No 0 Votes Tello

No 0 Votes Visible

Whether a static IP can be added to the service

Public IP

Is a public IP available?

No 0 Votes Tello

No 0 Votes Visible

Whether the account receives a true public IP address

Web Hosting Add-On

Is web hosting offered?

No 0 Votes Tello

No 0 Votes Visible

Ability to add basic hosting or website space

Mobile Plan Bundle

Is a mobile bundle available?

Yes 0 Votes Tello

Yes 0 Votes Visible

Whether users can combine home internet with mobile plans

Smart Home Integration

Is smart home integration supported?

No 0 Votes Tello

No 0 Votes Visible

Support for ISP-provided smart devices or automation

Email Account Add-On

Are email accounts provided?

No 0 Votes Tello

No 0 Votes Visible

Whether ISP provides email accounts as an add-on

Cloud Storage Add-On

Is cloud storage offered?

No 0 Votes Tello

No 0 Votes Visible

Optional cloud storage service bundled with plan

TV Bundle Compatibility

Is TV bundling supported?

No 0 Votes Tello

No 0 Votes Visible

Whether the service can be bundled with TV packages

Phone Bundle Compatibility

Is phone bundling supported?

Yes 0 Votes Tello

Yes 0 Votes Visible

Whether internet can be bundled with VoIP or phone service

Gaming Optimization Feature

Is gaming optimization available?

No 0 Votes Tello

No 0 Votes Visible

Enhancements for lower ping or optimized routing

Loyalty Rewards

Are loyalty rewards offered?

No 0 Votes Tello

No 0 Votes Visible

Perks for long-term subscribers like discounts or upgrades

Seasonal Promo

Are seasonal promos available?

Yes 0 Votes Tello

Yes 0 Votes Visible

Whether the ISP regularly offers seasonal discounts or promos

Billing & Account 11

Tax & Fee Breakdown Detail

How detailed is the tax & fee breakdown?

58 Tello 0 Votes Standard

58 Visible 0 Votes Standard

Tello
Tello

Tax & Fee Breakdown Detail is Standard, indicating typical transparency in billing charges.

How clearly taxes and fees are itemized

Subscription Management Tools

Are subscription management tools provided?

Yes 0 Votes Tello

Yes 0 Votes Visible

Visible
Visible

Subscription management tools are available, simplifying the process of modifying or reviewing subscription details.

Tools to modify plans, add-ons, or upgrades

Bill Notification Method

How are bill notifications sent?

53 Tello 0 Votes Email, App Notification

53 Visible 0 Votes Email, App Notification

How customers are notified about new bills

Multi-Account Management

Is multi-account management supported?

Yes 0 Votes Tello

No 0 Votes Visible

Ability to manage multiple accounts under one profile

Billing Cycle

What is the billing cycle?

98 Tello 0 Votes Monthly

98 Visible 0 Votes Monthly

Tello
Tello

Billing Cycle is Monthly, so customers receive their bills every month for regular payments.

Defines how often customers are billed

Promotional Price Duration

How long does the promotional price last?

1 months 0 Votes
Tello
0 months 0 Votes
Visible

Tello
Tello

Promotional Price Duration lasts for 1 month, offering an introductory period with special rates or features.

Length of time promotional pricing applies

Bill Transparency Rating

What is the bill transparency rating?

78 Tello 0 Votes High

78 Visible 0 Votes High

Visible
Visible

Bill transparency rating is high, ensuring clear and detailed billing information.

How clearly the bill shows charges and fees

Payment Methods

Which payment methods are supported?

46 Tello 0 Votes Credit Card, Debit Card

46 Visible 0 Votes Credit Card, Debit Card

Ways customers can pay their bill

Auto-Pay

Is auto-pay supported?

Yes 0 Votes Tello

Yes 0 Votes Visible

Whether automatic payments are available

Price Adjustment Frequency

What is the price adjustment frequency?

0 Tello 0 Votes Rare

0 Visible 0 Votes Rare

How often the ISP changes its pricing

Paperless Billing

Is paperless billing supported?

Yes 0 Votes Tello

Yes 0 Votes Visible

Whether users can opt for digital-only bills

Surveys

Because hot takes deserve votes.

Speed Performance

How fast is the internet connection you get with this Internet Service Provider?

Very fast — Over 1 Gbps
0 Votes
Tello
0 Votes
Visible
Fast — 500 Mbps to 1 Gbps
0 Votes
Tello
0 Votes
Visible
Average speed — 100 Mbps to 500 Mbps
0 Votes
Tello
0 Votes
Visible
Slow — 50 Mbps to 100 Mbps
0 Votes
Tello
0 Votes
Visible
Very slow — Under 50 Mbps
0 Votes
Tello
0 Votes
Visible

Reliability

How reliable is the internet connection with this Internet Service Provider?

Very reliable — Almost no interruptions
0 Votes
Tello
0 Votes
Visible
Reliable — Occasional brief interruptions
0 Votes
Tello
0 Votes
Visible
Average reliability — Some noticeable interruptions
0 Votes
Tello
0 Votes
Visible
Unreliable — Frequent outages
0 Votes
Tello
0 Votes
Visible
Very unreliable — Constant interruptions
0 Votes
Tello
0 Votes
Visible

Ease of Setup

How easy is it to set up the service with this Internet Service Provider?

Very easy — Quick and straightforward setup with clear instructions
0 Votes
Tello
0 Votes
Visible
Easy — Simple setup, but may need some guidance
0 Votes
Tello
0 Votes
Visible
Average — Requires some technical know-how to set up
0 Votes
Tello
0 Votes
Visible
Difficult — Complicated setup process with unclear instructions
0 Votes
Tello
0 Votes
Visible
Very difficult — Hard to set up and requires external help
0 Votes
Tello
0 Votes
Visible

Pricing

How would you rate the pricing for this Internet Service Provider?

Great value for money — Affordable, with excellent performance
0 Votes
Tello
0 Votes
Visible
Pretty good price — Reasonably priced for the service provided
0 Votes
Tello
0 Votes
Visible
Fair deal — Reasonable pricing, but could be better
0 Votes
Tello
0 Votes
Visible
Kinda pricey — Expensive for the service received
0 Votes
Tello
0 Votes
Visible
Crazy expensive — Very high prices for what you get
0 Votes
Tello
0 Votes
Visible

Data Allowance

How would you rate the data allowance offered by this Internet Service Provider?

Unlimited — No data limits or throttling
0 Votes
Tello
0 Votes
Visible
Very generous — Large data allowance with high limits
0 Votes
Tello
0 Votes
Visible
Fair allowance — Enough data for regular use, with occasional throttling
0 Votes
Tello
0 Votes
Visible
Limited — Restricted data with potential overage charges
0 Votes
Tello
0 Votes
Visible
Very limited — Very low data limit with frequent throttling or overage fees
0 Votes
Tello
0 Votes
Visible

Network Coverage

How well does the network coverage perform in your area with this Internet Service Provider?

Excellent — Strong coverage in all areas, no dead spots
0 Votes
Tello
0 Votes
Visible
Good — Reliable coverage in most areas, occasional weak spots
0 Votes
Tello
0 Votes
Visible
Average — Fair coverage with noticeable gaps in certain areas
0 Votes
Tello
0 Votes
Visible
Poor — Frequent connectivity issues in certain areas
0 Votes
Tello
0 Votes
Visible
Very poor — Many areas with no service or very weak signals
0 Votes
Tello
0 Votes
Visible

Additional Features

How would you rate the extra features provided by this Internet Service Provider?

Excellent — Provides a wide range of useful and innovative features
0 Votes
Tello
0 Votes
Visible
Good — Includes several helpful features for enhanced service
0 Votes
Tello
0 Votes
Visible
Average — Offers basic features, but lacks some extra functionality
0 Votes
Tello
0 Votes
Visible
Poor — Few additional features, limited value
0 Votes
Tello
0 Votes
Visible
Very poor — No extra features or functionality beyond the basic plan
0 Votes
Tello
0 Votes
Visible

Latency

How would you rate the latency (ping) with this Internet Service Provider?

Very low — Under 10ms, perfect for gaming and real-time applications
0 Votes
Tello
0 Votes
Visible
Low — 10ms to 30ms, good for most applications
0 Votes
Tello
0 Votes
Visible
Average — 30ms to 60ms, okay for general browsing
0 Votes
Tello
0 Votes
Visible
High — 60ms to 100ms, noticeable delays in some activities
0 Votes
Tello
0 Votes
Visible
Very high — Over 100ms, causes delays and issues with real-time activities
0 Votes
Tello
0 Votes
Visible

Bandwidth Consistency

How consistent is the bandwidth with this Internet Service Provider?

Very consistent — Speeds are stable throughout the day and night
0 Votes
Tello
0 Votes
Visible
Very consistent — Speeds are stable throughout the day and night
0 Votes
Tello
0 Votes
Visible
Average — Speeds can vary depending on the time of day
0 Votes
Tello
0 Votes
Visible
Inconsistent — Frequent slowdowns, especially during peak hours
0 Votes
Tello
0 Votes
Visible
Very inconsistent — Regular fluctuations in speed, even during non-peak times
0 Votes
Tello
0 Votes
Visible

Service Reliability During Peak Hours

How reliable is the service during peak hours with this Internet Service Provider?

Very reliable — No noticeable slowdowns or interruptions
0 Votes
Tello
0 Votes
Visible
Reliable — Occasionally slower speeds, but still usable
0 Votes
Tello
0 Votes
Visible
Average — Speeds significantly drop, but still functional
0 Votes
Tello
0 Votes
Visible
Unreliable — Frequent disruptions and noticeable slowdown during peak hours
0 Votes
Tello
0 Votes
Visible
Very unreliable — Service is nearly unusable during peak hours
0 Votes
Tello
0 Votes
Visible

Guides 1

Articles 1

Visible Troubleshooting

Visible Troubleshooting

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Reviews 0

The good, the bad, and the brutally honest.

Average Rating

Tello
Tello
Tello
Tello
0 / 5 0 Reviews
Visible
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0 / 5 0 Reviews

Discussions 0

Thoughts, takes, and hot debates.

Awards 0

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Collections 0

Treasures You’ve picked. No fluff, all fun.

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